NAB (AU01001) - Web Scraping blocked

Incident Report for Basiq

Monitoring

We would like to inform you that National Australia Bank (NAB) has blocked web scraping. As a result, all partners who use NAB are required to migrate to Open Banking.

To make this transition, you must have Consumer Data Right (CDR) accreditation. If you already have CDR accreditation, this document (https://api.basiq.io/docs/migrating-users-from-web-to-openbanking-connection) will assist you with the migration process.

If you do not yet have CDR accreditation, please Contact (https://www.cuscal.com/contact-us/) us and our Sales team will be happy to assist you.

Posted Apr 16, 2026 - 14:47 AEST

This incident affects: Web Connectors.