Investigating - All Citibank jobs are currently failing on the login step due to changes on the bank's website.

Our team are investigating and we will update this notice with progress.
Jan 28, 15:27 AEDT
Update - Some changes are needed to the Basiq platform before we can support the Macquarie direct API. These changes are significant and unfortunately there is no quick fix: we are working on it as a priority and will have another update early next week.
Dec 29, 14:21 AEDT
Update - The issue is due to Macquarie detecting and blocking aggregators such as Basiq and other similar operators.

Due to the way that the blocking is implemented, Basiq was mis-interpreting the response as invalid credentials - we have now updated the error response in the API to "service-unavailable".

Macquarie are an independent third party and Basiq has no control over their website: they are under no obligation to grant access to aggregators. We will continue to work on this complex problem over coming days and will update this notice with progress.
Dec 16, 09:03 AEDT
Identified - Jobs for Macquarie Bank are currently failing with invalid-credentials responses despite correct credentials.

The team are investigating and will update this notice with progress, details and advice.

As always, please reach out to the team at support@basiq.io with any questions or concerns. Thanks.
Dec 15, 23:16 AEDT
Identified - All jobs for UBank are currently failing on the login step with a service-unavailable error.

We believe the bank has implemented an anti-bot on its internet banking portal, which is blocking aggregators such as Basiq and other operators.

Our team are working on this problem and we will update this incident with progress.

As always, please reach out to support@basiq.io with any problems or questions.
Nov 5, 11:44 AEDT

About This Site

This is Basiq's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Basiq, don't hesitate to get in touch with us at support@basiq.io and we'll get back to you as soon as we can.

APIs ? Operational
Dashboard Operational
Documentation Operational
Website Operational
Bank Connectors Major Outage
90 days ago
96.73 % uptime
Today
ANZ (AU00601) Operational
90 days ago
100.0 % uptime
Today
CBA (AU04301) Operational
90 days ago
100.0 % uptime
Today
NAB (AU01001) Operational
90 days ago
100.0 % uptime
Today
Westpac (AU14201) Operational
90 days ago
100.0 % uptime
Today
Bank of Melbourne (AU03001) Operational
90 days ago
100.0 % uptime
Today
BankSA (AU03201) Operational
90 days ago
100.0 % uptime
Today
St. George Bank (AU12301) Operational
90 days ago
100.0 % uptime
Today
Bankwest (AU00401) Operational
90 days ago
100.0 % uptime
Today
Bendigo Bank (AU00101) Operational
90 days ago
100.0 % uptime
Today
Macquarie Bank (AU00301) Major Outage
90 days ago
51.26 % uptime
Today
Suncorp (AU01101) Operational
90 days ago
100.0 % uptime
Today
CUA (AU00901) Operational
90 days ago
100.0 % uptime
Today
ME Bank (AU08901) Operational
90 days ago
100.0 % uptime
Today
MyState Bank (AU09201) Operational
90 days ago
100.0 % uptime
Today
Beyond Bank (AU04501) Operational
90 days ago
100.0 % uptime
Today
Defence Bank (AU05201) Operational
90 days ago
100.0 % uptime
Today
Gateway CU (AU06401) Operational
90 days ago
100.0 % uptime
Today
Hume Bank (AU07301) Operational
90 days ago
100.0 % uptime
Today
People's Choice CU (AU09801) Operational
90 days ago
100.0 % uptime
Today
Qudos Bank (AU10701) Operational
90 days ago
100.0 % uptime
Today
G&C Mutual Bank (AU11901) Operational
90 days ago
100.0 % uptime
Today
SCU (AU12601) Operational
90 days ago
100.0 % uptime
Today
Australian Military Bank (AU02501) Operational
90 days ago
100.0 % uptime
Today
Citibank (AU00801) Major Outage
90 days ago
99.78 % uptime
Today
P&N Bank (AU09901) Operational
90 days ago
100.0 % uptime
Today
UBank (AU13601) Major Outage
90 days ago
6.28 % uptime
Today
Bank of Sydney (AU03101) Operational
90 days ago
100.0 % uptime
Today
Greater Bank (AU06701) Operational
90 days ago
100.0 % uptime
Today
Heritage Bank (AU06801) Operational
90 days ago
100.0 % uptime
Today
IMB Bank (AU07601) Operational
90 days ago
100.0 % uptime
Today
myMOVE (AU11201) Operational
90 days ago
100.0 % uptime
Today
Regional Australia Bank (AU15201) Operational
90 days ago
100.0 % uptime
Today
Teachers Mutual Bank (AU12701) Operational
90 days ago
100.0 % uptime
Today
Bank Australia (AU08801) Operational
90 days ago
100.0 % uptime
Today
Arab Bank (AU02201) Operational
90 days ago
100.0 % uptime
Today
Westpac (Business) (AU14202) Operational
90 days ago
100.0 % uptime
Today
Macquarie Bank (Business) (AU00302) Operational
90 days ago
100.0 % uptime
Today
RACQ Bank (AU10501) Operational
90 days ago
100.0 % uptime
Today
RAMS (AU11301) Operational
90 days ago
100.0 % uptime
Today
Orange CU (AU09701) Operational
90 days ago
100.0 % uptime
Today
Summerland (AU12401) Operational
90 days ago
100.0 % uptime
Today
ING Direct (AU00201) Operational
90 days ago
100.0 % uptime
Today
BOQ (AU00701) Operational
90 days ago
100.0 % uptime
Today
PayPal (AU17001) Operational
90 days ago
100.0 % uptime
Today
Super Connectors Operational
90 days ago
100.0 % uptime
Today
Australian Super (AU15001) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API average response time
Fetching
Developer Dashboard uptime
Fetching
Past Incidents
Jan 28, 2021

Unresolved incident: AU00801 - Citibank - All jobs failing on login step.

Jan 27, 2021

No incidents reported.

Jan 26, 2021

No incidents reported.

Jan 25, 2021

No incidents reported.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.