Monitoring - We would like to inform you that National Australia Bank (NAB) has blocked web scraping. As a result, all partners who use NAB are required to migrate to Open Banking.

To make this transition, you must have Consumer Data Right (CDR) accreditation. If you already have CDR accreditation, this document (https://api.basiq.io/docs/migrating-users-from-web-to-openbanking-connection) will assist you with the migration process.

If you do not yet have CDR accreditation, please Contact (https://www.cuscal.com/contact-us/) us and our Sales team will be happy to assist you.

Apr 16, 2026 - 14:47 AEST

About This Site

This is Basiq's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Basiq, don't hesitate to get in touch with us at support@basiq.io and we'll get back to you as soon as we can.

APIs Operational
Dashboard Operational
Documentation Operational
Website Operational
CDR Connectors Operational
Web Connectors Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API average response time
Fetching
Developer Dashboard uptime
Fetching
Apr 19, 2026

No incidents reported today.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
Resolved - As of today, this change has not been enforced, and web scraping access remains available.

We will continue to monitor for any future updates from NAB and recommend partners proceed with migration to Consumer Data Right (CDR) where applicable to ensure long-term reliability.

Apr 13, 11:05 AEST
Identified - We would like to advise you that National Australia Bank (NAB) has informed us that, effective 10 April 2026, they will be blocking web scraping entirely. All partners are therefore expected to migrate to CDR where possible.
Apr 7, 13:17 AEST
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.