All Systems Operational

About This Site

This is Basiq's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Basiq, don't hesitate to get in touch with us at support@basiq.io and we'll get back to you as soon as we can.

APIs ? Operational
Dashboard Operational
Documentation Operational
Website Operational
CDR Connectors Operational
Web Connectors Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
At Basiq, we aim to keep you informed of upcoming bank updates so you can plan ahead and avoid any surprises.

Commonwealth Bank (CBA) will be performing scheduled maintenance that may impact Basiq's CDR connectors. During this time, you may experience disruptions in service.

Regular performance will resume automatically once the bank completes its updates.

Bank Name: CBA & CommBiz
Basiq Connectors ID: AU04301 & AU20150
Start Time: Sunday, February 16th, 2025 at 10:00 AM AEDT
End Time: Sunday, February 16th, 2025 at 6:00 PM AEDT


We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.

Thank you for your understanding.

β€” The Basiq Team πŸ’™

Posted on Jan 29, 2025 - 13:53 AEDT
API average response time
Fetching
Developer Dashboard uptime
Fetching
Past Incidents
Feb 7, 2025

No incidents reported today.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Resolved - We have been informed by the Westpac team that the issue affecting Open Banking connections has now been resolved. Our monitoring confirms that errors are no longer occurring, and connections are being created and refreshed successfully.

We will continue to monitor the situation over the next few hours to ensure stability. If you experience any further issues, please reach out to our support team.

Thank you for your patience.

β€” The Basiq Team πŸ’™

Jan 31, 19:17 AEDT
Investigating - We want to inform you that we have identified an issue affecting Open Banking connection refreshes and new Open Banking connection creations for all Westpac brands. This issue appears to impact some users randomly and includes the following institutions:

- Westpac (AU14201)
- RAMS (AU11301)
- BankSA (AU03201)
- Bank of Melbourne (AU03001)
- St. George Bank (AU12301)

We raised this issue with Westpac last night, and their team is investigating it. We are actively monitoring the situation and will provide updates as soon as we receive further information from Westpac.

If you have any questions or concerns, please don't hesitate to reach out to our support team.

Thank you for your understanding.

β€” The Basiq Team πŸ’™

Jan 31, 11:43 AEDT
Jan 30, 2025
Completed - The scheduled maintenance has been completed.
Jan 30, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 02:00 AEDT
Scheduled - At Basiq, we aim to keep you informed of upcoming bank updates so you can plan ahead and avoid any surprises.

NAB will be performing scheduled maintenance that may impact Basiq's CDR connectors. During this time, you may experience disruptions in service.

Regular performance will resume automatically once the bank completes its updates.

Bank Name: NAB
Basiq Connectors ID: AU01001
Start Time: Thursday, January 30th, 2025 at 02:00 AM AEDT
End Time: Thursday, January 30th, 2025 at 03:00 AM AEDT


We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.

Thank you for your understanding.

β€” The Basiq Team πŸ’™

Jan 29, 14:02 AEDT
Completed - The scheduled maintenance has been completed.
Jan 30, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 22:00 AEDT
Scheduled - At Basiq, we aim to keep you informed of upcoming bank updates so you can plan ahead and avoid any surprises.

NAB will be performing scheduled maintenance that may impact Basiq's CDR connectors. During this time, you may experience disruptions in service.

Regular performance will resume automatically once the bank completes its updates.

Bank Name: NAB
Basiq Connectors ID: AU01001
Start Time: Wednesday, January 29th, 2025 at 10:00 PM AEDT
End Time: Thursday, January 30th, 2025 at 12:00 AM AEDT


We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.

Thank you for your understanding.

β€” The Basiq Team πŸ’™

Jan 29, 14:01 AEDT
Jan 29, 2025
Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.