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All Systems Operational
About This Site
This is Basiq's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.
As always, if you are experiencing any issues with Basiq, don't hesitate to get in touch with us at support@basiq.io and we'll get back to you as soon as we can.
APIs
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Operational
Dashboard
Operational
Documentation
Operational
Website
Operational
CDR Connectors
Operational
Web Connectors
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API average response time
Fetching
Developer Dashboard uptime
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Past Incidents
Oct 23, 2024
Completed -
The scheduled maintenance has been completed.
Oct 23, 01:00 AEDT
Oct 23, 01:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 23:00 AEDT
Oct 22, 23:00 AEDT
Scheduled -
We would like to inform you of a scheduled maintenance window that will impact the Affordability Report and associated API endpoints. This maintenance is scheduled to take place from 11 PM on Tuesday, October 22nd, to 1 AM AEDT on Wednesday, October 23rd. During this period, the Affordability services will be temporarily unavailable.
Affected Endpoints (EPs):
[POST] users/{{userId}}/affordability
[GET] users/{{userId}}/affordability
[POST] users/{{userId}}/income
[GET] users/{{userId}}/income/{{snapshotId}}
[POST] users/{{userId}}/expenses
[GET] users/{{userId}}/expenses/{{snapshotId}}
[GET] users/{{userId}}/affordability/{{snapshotId}}
[GET] users/{{userId}}/affordability/{{snapshotId}}/transactions
Please note that any attempts to access these endpoints during the maintenance window will result in errors. We recommend planning your usage of these services accordingly to avoid disruption.
We apologise for any inconvenience this may cause and appreciate your understanding.
— The Basiq Team 💙
Oct 21, 17:15 AEDT
Affected Endpoints (EPs):
[POST] users/{{userId}}/affordability
[GET] users/{{userId}}/affordability
[POST] users/{{userId}}/income
[GET] users/{{userId}}/income/{{snapshotId}}
[POST] users/{{userId}}/expenses
[GET] users/{{userId}}/expenses/{{snapshotId}}
[GET] users/{{userId}}/affordability/{{snapshotId}}
[GET] users/{{userId}}/affordability/{{snapshotId}}/transactions
Please note that any attempts to access these endpoints during the maintenance window will result in errors. We recommend planning your usage of these services accordingly to avoid disruption.
We apologise for any inconvenience this may cause and appreciate your understanding.
— The Basiq Team 💙
Oct 21, 17:15 AEDT
Oct 22, 2024
Oct 21, 2024
No incidents reported.
Oct 20, 2024
No incidents reported.
Oct 19, 2024
No incidents reported.
Oct 18, 2024
Resolved -
We are pleased to announce that Commonwealth Bank (CBA) has resolved the issue with Open Banking and it is now fully operational.
Currently, CBA has not disclosed the primary reason for the issue. However, we will keep you informed as soon as we receive the information.
Thank you for your understanding.
— The Basiq Team 💙
Oct 18, 22:39 AEDT
Currently, CBA has not disclosed the primary reason for the issue. However, we will keep you informed as soon as we receive the information.
Thank you for your understanding.
— The Basiq Team 💙
Oct 18, 22:39 AEDT
Investigating -
At the moment, there is an outage for Open Banking services at Commonwealth Bank (CBA). This means that the CBA flow cannot be completed, resulting in the inability to create new connections.
We have already reported this to CBA and they are currently working on a solution.
Thank you for your understanding.
— The Basiq Team 💙
Oct 18, 18:50 AEDT
We have already reported this to CBA and they are currently working on a solution.
Thank you for your understanding.
— The Basiq Team 💙
Oct 18, 18:50 AEDT
Oct 17, 2024
No incidents reported.
Oct 16, 2024
Completed -
The scheduled maintenance has been completed.
Oct 16, 20:59 AEDT
Oct 16, 20:59 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 08:01 AEDT
Oct 15, 08:01 AEDT
Update -
We will be undergoing scheduled maintenance during this time.
Oct 14, 12:08 AEDT
Oct 14, 12:08 AEDT
Scheduled -
At Basiq, we aim to keep you informed of upcoming bank updates so you can plan ahead and avoid any surprises.
ANZ will be performing scheduled maintenance that may impact some of its Open Banking services. During this time, certain services may not be available.
Regular performance will resume automatically once the bank completes its updates.
Bank Name: ANZ
Start Time: Tuesday, October 15, 2024 at 8:01 PM AEST
End Time: Thursday, October 17, 2024 at 8:59 AM AEST
We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.
Thank you for your understanding.
— The Basiq Team 💙
Oct 15, 08:01 AEDT
ANZ will be performing scheduled maintenance that may impact some of its Open Banking services. During this time, certain services may not be available.
Regular performance will resume automatically once the bank completes its updates.
Bank Name: ANZ
Start Time: Tuesday, October 15, 2024 at 8:01 PM AEST
End Time: Thursday, October 17, 2024 at 8:59 AM AEST
We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.
Thank you for your understanding.
— The Basiq Team 💙
Oct 15, 08:01 AEDT
Oct 15, 2024
Oct 14, 2024
Completed -
The scheduled maintenance has been completed.
Oct 14, 04:30 AEDT
Oct 14, 04:30 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 20:00 AEDT
Oct 11, 20:00 AEDT
Scheduled -
At Basiq, we aim to keep you informed of upcoming bank updates so you can plan ahead and avoid any surprises.
ANZ will be performing scheduled maintenance that may impact some of its Open Banking services. During this time, certain services may not be available.
Regular performance will resume automatically once the bank completes its updates.
Bank Name: ANZ
Start Time: Friday, October 11, 2024 at 8:00 PM AEST
End Time: Monday, October 14, 2024 at 4:30 AM AEST
We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.
Thank you for your understanding.
— The Basiq Team 💙
Oct 11, 18:54 AEDT
ANZ will be performing scheduled maintenance that may impact some of its Open Banking services. During this time, certain services may not be available.
Regular performance will resume automatically once the bank completes its updates.
Bank Name: ANZ
Start Time: Friday, October 11, 2024 at 8:00 PM AEST
End Time: Monday, October 14, 2024 at 4:30 AM AEST
We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.
Thank you for your understanding.
— The Basiq Team 💙
Oct 11, 18:54 AEDT
Oct 13, 2024
Completed -
The scheduled maintenance has been completed.
Oct 13, 07:00 AEDT
Oct 13, 07:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 01:00 AEDT
Oct 13, 01:00 AEDT
Scheduled -
At Basiq, we aim to keep you informed of upcoming bank updates so you can plan ahead and avoid any surprises.
Commonwealth Bank (CBA) will be performing scheduled maintenance that may impact Basiq's Web and CDR connectors. During this time, you may experience disruptions in service.
Regular performance will resume automatically once the bank completes its updates.
Bank Name: CBA
Start Time: Sunday, October 13, 2024 at 01:00 AM AEST
End Time: Sunday, October 13, 2024 at 07:00 AM AEST
Basiq Connector ID: AU04301
We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.
Thank you for your understanding.
— The Basiq Team 💙
Oct 11, 19:08 AEDT
Commonwealth Bank (CBA) will be performing scheduled maintenance that may impact Basiq's Web and CDR connectors. During this time, you may experience disruptions in service.
Regular performance will resume automatically once the bank completes its updates.
Bank Name: CBA
Start Time: Sunday, October 13, 2024 at 01:00 AM AEST
End Time: Sunday, October 13, 2024 at 07:00 AM AEST
Basiq Connector ID: AU04301
We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.
Thank you for your understanding.
— The Basiq Team 💙
Oct 11, 19:08 AEDT
Oct 12, 2024
Completed -
The scheduled maintenance has been completed.
Oct 12, 20:30 AEDT
Oct 12, 20:30 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 15:00 AEDT
Oct 12, 15:00 AEDT
Scheduled -
At Basiq, we aim to keep you informed of upcoming bank updates so you can plan ahead and avoid any surprises.
NAB will be performing scheduled maintenance that may impact some of its Open Banking services. During this time, certain services may not be available.
Regular performance will resume automatically once the bank completes its updates.
Bank Name: NAB
Start Time: Saturday, October 12, 2024 at 3:00 PM AEST
End Time: Saturday, October 12, 2024 at 8:30 PM AEST
Basiq Connector ID: AU01001
We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.
Thank you for your understanding.
— The Basiq Team 💙
Oct 11, 19:12 AEDT
NAB will be performing scheduled maintenance that may impact some of its Open Banking services. During this time, certain services may not be available.
Regular performance will resume automatically once the bank completes its updates.
Bank Name: NAB
Start Time: Saturday, October 12, 2024 at 3:00 PM AEST
End Time: Saturday, October 12, 2024 at 8:30 PM AEST
Basiq Connector ID: AU01001
We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.
Thank you for your understanding.
— The Basiq Team 💙
Oct 11, 19:12 AEDT
Oct 11, 2024
Oct 10, 2024
Completed -
The scheduled maintenance has been completed.
Oct 10, 09:00 AEDT
Oct 10, 09:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 21:00 AEDT
Oct 8, 21:00 AEDT
Scheduled -
At Basiq, we aim to keep you informed of upcoming bank updates so you can plan ahead and avoid any surprises.
ANZ will be performing scheduled maintenance that may impact some of its Open Banking services. During this time, certain services may not be available.
Regular performance will resume automatically once the bank completes its updates.
Bank Name: ANZ
Start Time: Tuesday, October 8, 2024 at 9:00 PM AEST
End Time: Thursday, October 10, 2024 at 9:00 AM AEST
We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.
Thank you for your understanding.
— The Basiq Team 💙
Oct 8, 16:59 AEDT
ANZ will be performing scheduled maintenance that may impact some of its Open Banking services. During this time, certain services may not be available.
Regular performance will resume automatically once the bank completes its updates.
Bank Name: ANZ
Start Time: Tuesday, October 8, 2024 at 9:00 PM AEST
End Time: Thursday, October 10, 2024 at 9:00 AM AEST
We recommend planning ahead for this period of downtime. To stay updated on future maintenance notices, be sure to subscribe to our status page.
Thank you for your understanding.
— The Basiq Team 💙
Oct 8, 16:59 AEDT
Oct 9, 2024
No incidents reported.