Outage in Payments service

Incident Report for Basiq

Resolved

We've identified an interruption in our payment service.
Our provider, Zepto, notified us at 1:03 p.m. AEDT that they're investigating the issue.
At 1:10 p.m. AEDT, Zepto notified us that the problem had been resolved.
If you encounter any further payment issues, please reach out to our Support team by submitting a Jira ticket.
Thank you for your patience.

Posted Apr 02, 2024 - 14:01 AEDT

This incident affected: APIs.