Basiq Status

All Systems Operational

About This Site

This is Basiq's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Basiq, don't hesitate to get in touch with us at support@basiq.io and we'll get back to you as soon as we can.

APIs Operational

Dashboard Operational

Documentation Operational

Website Operational

CDR Connectors Operational

Web Connectors Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API average response time

Fetching

Developer Dashboard uptime

Fetching

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

Westpac Open Banking connector in partial outage

Resolved - We wanted to inform you that Westpac has informed us that the Open Banking service has been restored.

The creation of new connections and the refresh of existing connections are currently proceeding without problems.

Please feel free to contact us through our channels if you continue to experience an issue related to this.

Thank you for your patience.

— The Basiq Team 💙
Nov 18, 17:48 AEDT

Investigating - We wanted to inform you of a temporary issue impacting data access from Westpac Open Banking.

Westpac is currently experiencing a technical outage preventing us from fetching data through Westpac Open Banking.
This issue has already been escalated with Westpac, and our team is closely monitoring the situation

We will notify you as soon as their service is restored.

Thank you for your understanding.

— The Basiq Team 💙
Nov 18, 16:42 AEDT

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.