Identified - We are currently observing significant degradation in the performance of our CBA web (scraping) connector. This issue stems from the recent introduction of mandatory Multi-Factor Authentication (MFA) by CBA, which cannot be bypassed or automated within the scraping framework.

Please note that this issue is isolated to the scraper connector. CBA Open Banking connections remain fully operational and unaffected.

As a result, data retrieval via the scraper connector may be intermittent or unavailable. We are actively monitoring the situation and assessing potential alternatives, but at this time, access through this connector is impacted.

We appreciate your understanding and will continue to provide updates as more information becomes available.

— The Basiq Team 💙

Aug 07, 2025 - 13:32 AEST

About This Site

This is Basiq's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Basiq, don't hesitate to get in touch with us at support@basiq.io and we'll get back to you as soon as we can.

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