Basiq Status

Partial System Outage

About This Site

This is Basiq's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Basiq, don't hesitate to get in touch with us at support@basiq.io and we'll get back to you as soon as we can.

APIs Operational

Dashboard Operational

Documentation Operational

Website Operational

CDR Connectors Operational

Web Connectors Major Outage

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API average response time

Fetching

Developer Dashboard uptime

Fetching

Past Incidents

May 1, 2026

No incidents reported today.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

NAB (AU01001) - Web Scraping blocked

Resolved - NAB Web Scraping is still blocked. We will continue to monitor for any future updates from NAB but recommend partners proceed with migration to Open Banking.
To migrate to Open Banking, you must have Consumer Data Right (CDR) accreditation. If you already have CDR accreditation, this document (https://api.basiq.io/docs/migrating-users-from-web-to-openbanking-connection) will assist you with the migration process.

If you do not yet have CDR accreditation, please Contact (https://www.cuscal.com/contact-us/) us and our Sales team will be happy to assist you.
Apr 24, 15:19 AEST

Monitoring - We would like to inform you that National Australia Bank (NAB) has blocked web scraping. As a result, all partners who use NAB are required to migrate to Open Banking.

To make this transition, you must have Consumer Data Right (CDR) accreditation. If you already have CDR accreditation, this document (https://api.basiq.io/docs/migrating-users-from-web-to-openbanking-connection) will assist you with the migration process.

If you do not yet have CDR accreditation, please Contact (https://www.cuscal.com/contact-us/) us and our Sales team will be happy to assist you.
Apr 16, 14:47 AEST

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.